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AR Blue Clean Customer Care


Welcome to AR Blue Clean!  Our Customer Care page is dedicated exclusively to you – our customer. If you don't see the information you’re looking for, please let us know by completing our Quick Contact form on the left side of every page on this site. We will be happy to assist with any questions you may have.

Shipping

Payment Options

Safe Shopping Guarantee

Sales Tax

Returns

Warranty Returns

Legal Notice

  

Shipping
All in-stock orders of our residential power washers, industrial power washers, power washers accessories and power washer replacement parts ship via UPS Ground within 1 business day of when the order is placed. Next Day Air and 2nd Day Shipping are also available, and rates are calculated at the time of checkout.  You will see the full amount of shipping charges before you confirm your order during the checkout process. 
 
Out of stock items generally ship within 10 business days.  Please note: orders that include one or more out of stock items are held until they can be shipped complete.
 
You will receive an email notification at the address provided during checkout when your order has been shipped.  This will include the UPS tracking number and estimated delivery date based on your selected shipping option. 
 
All orders are shipped from the U.S. and all fees are charged in U.S. dollars.  If you are outside the U.S., please verify importation policies with your country’s Customs Department, as you may be subject to additional duties/taxes once shipment is received in your country.
  
Payment Options
We currently accept Visa, Discover, MasterCard, American Express and PayPal.   You can also pay for your purchase by check or money order.  To pay using either of these options, send us your request along with your payment to:
 
AR North America
140 - 81st Avenue
Fridley, MN 55432
 
Safe Shopping Guarantee
When making a credit card purchase, your credit card number is safely entered via a secure server that encrypts all information submitted.  We guarantee that every transaction you make is 100% safe.  This means that you will pay nothing if unauthorized charges are made to your card as a result of shopping with AR North America. 
 
If you are still concerned about Internet security, please contact our customer service department to submit your order by telephone or fax.
 
Sales Tax
All orders shipped to Minnesota addresses will be subject to sales tax in accordance with state laws.  Orders shipped elsewhere will not be charged sales tax.  Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.
  
Returns
AR North America is committed to making customer satisfaction a priority, and we understand that sometimes it is necessary to exchange or return an item.  You can return your merchandise within 30 days of purchase for a refund or replacement with no questions asked.  To process a return, please call 1-866-235-5112 or email info@arnorthamerica.com
 
Returns must be in "as new" conditions and boxed in the original packaging.  You will receive your credit within 5-10 business days of when we receive the returned item.  Note that shipping charges are non-refundable. 
 
Warranty Returns
Items returned for warranty consideration must have a Returned Merchandise Authorization (RMA) number and proof of purchase.  All unauthorized returns will be refused and shipped back to sender.  AR North America is not responsible for any freight costs associated with unauthorized returns. Of course, you will not be responsible for shipping costs on warranty merchandise being returned to you.     
 
To begin a warranty return, please call 1-866-235-5112, Monday through Friday from 8am to 5pm (Central), or send an email to: info@arnorthamerica.com.  To expedite the warranty process, please register your pressure washer on our AR Blue Clean Warranty Registration page immediately after purchasing. 
 
Legal Notice
The content of this site is owned or controlled by ARBlueClean.com, and is protected by copyright laws.  Content may be downloaded only for personal use and may not be copied or used in any other way.
 
The owners of this site will use reasonable efforts to include accurate information but make no representations, warranties, or assurances to the accuracy of the information provided.  The owners of this site shall not be liable for any damages or injury resulting from any information provided at this Internet site. AR North America never sells any personal information about our customers to third parties. 
 
A.R. North America, Inc. • 140 81st Avenue NE • Fridley, MN 55432  |  info@arblueclean.com
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